Getting sass from a client over the phone

Answering the phone at work is part of all of our jobs. Sometimes its just that someone else is busy and you have to take a message, they were transferred to the wrong person or they called the main line of the office and you answered first.

When clients call in, they want a specific person. We have designated clients that we work with personally. A certain said client didn't know who I was (I only started 2 months ago), didn't recognize who I was and proceeded to be snippy with me and interrogate me on my purpose at the company.

He was greeted with some snark in return. The kicker was when I told my coworkers about it when they returned from lunch, they weren't mad. They were amused that he got a taste of his own medicine. Because he is a "difficult client".

And he dialed into "I don't have time for your BS" at Sass Central.

Tom Hiddleston Appreciation

"You never know what's around the corner. It could be everything. Or it could be nothing. You keep putting one foot in front of the other, and then one day you look back and you've climbed a mountain." - Tom Hiddleston

Back in Seattle: It's October!

I want to thank everyone for the warm thoughts and wishes about my family during the tragedy last month. You can read about it here, here, and here.

In other news, october is here!

For most places there is the leaves changing colors:

But there aren't many deciduous trees here in the emerald city, though we get more rain:

Its also sweater and tights weather again, finally!:

There will be tea:

And disney style halloween movies (because I don't do horror):